Choose the fitting address first
Here’s a worked example. You live in East Barnet and keep the car on a shared drive. During the week it’s in a staff car park in Enfield. The staff car park may be the simpler choice if your employer allows work in the bay and someone can open the barrier. If the bay is narrow or the vehicle has to move partway through the day, the driveway may be easier with the other users’ agreement.
Give us the fitting postcode even if it differs from your home address. Mention a gate code or permit requirement without including any private code in the initial enquiry. If you’re just outside Greater London, send the postcode so we can check the address and any travel terms. See our London coverage.
Check the vehicle before fixing a time
Send the registration, exact model if you know it, and the tune you’re interested in. Tell us about warning lights, prior remaps and hardware changes. If the ECU needs specialist access or an unlock, that can affect whether the job can be completed in one mobile visit. See what can change a Stage 1 quote.
Agree a window that works for the site
Tell us when you can make the keys available and when you next need the vehicle. If you’re using a workplace bay, check that the permission covers the whole visit. We’ll confirm what can be done at your chosen location before agreeing a date. For the vehicle checks and fitting steps on the day, read the mobile appointment guide.